Refund policy

No Returns / Final Sale Policy

Thank you for shopping with us! Please read our policy carefully before making a purchase.

All Sales Are Final

We do not accept returns or exchanges under any circumstances, except in the rare case that your item arrives damaged or defective.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with your order number and a photo of the item. We will review your request and offer a replacement or store credit if appropriate.

Lost or Stolen Packages

We are not responsible for lost or stolen packages that have been marked as delivered by the carrier. Please contact the shipping carrier directly for assistance.

By completing your purchase, you agree to this policy.

If you have any questions or concerns, feel free to contact us at info@goanadelights.com.